We were robbed, officer.

Step Four: Read

Officer, one of our passports in the bag was taken away. ...(translate)
Have they hurt you? ...(translate)
That didn't happen. ...(translate)
But they pointed at us with knives. ...(translate)
Are they all male? ...(translate)
Yes, and all very young. ...(translate)
Where exactly did this happen? ...(translate)
Which o'clock? ...(translate)
Just in a street near our hotel. ...(translate)
It was one and half A.M. ...(translate)
That late? ...(translate)
No wonder you encountered robbery. ...(translate)
We will be careful next time. ...(translate)
Thought Shanghai would be safe. ...(translate)
I am sorry that happened. ...(translate)
But 1:30 AM is not a safe time. ...(translate)
We will do our best to get your passport and purse back. ...(translate)
Please leave your contacts to us. ...(translate)
And then we will have a walk, taking a look at the crime site. ...(translate)

Again, close your eyes, at least try to remember the pinyin.